How ordinary misunderstandings escalate,
and how mediation prevents unnecessary conflict.
INTRODUCTION
Waterfront property owners know this: Shared docks, boat slips, and access points create both incredible value and incredible opportunities for conflict. Most of the time, cooperation is the norm. A neighbor ties up a small electric Duffy boat in a slip you’re not using. Boats get moved for one another.
People wave from their decks. It’s peaceful.
Until it isn’t.
In this case, a simple Multiple Listing Service error and a small encroachment turned a leisure boat into the center of a legal confrontation involving terms like “open, notorious, continuous, and hostile use.” Once attorneys stepped in, what should have been a one-conversation issue ballooned into a multi-letter escalation. This is exactly the kind of preventable dispute that mediation exists to solve.
BACKGROUND
Two adjacent waterfront homeowners shared a narrow channel where one owner historically let the other keep a Duffy boat tied up in a space that technically crossed the property line by a few feet.
It was a neighborly accommodation that had worked smoothly for decades.
But when the second homeowner listed their property for sale, the real estate description mistakenly suggested:
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The dock had room for more and larger boats than allowed.
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The slip area extended farther into the neighbor’s space than permitted
Seeing this, the first neighbor sent a courteous letter asking:
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For the listing to be corrected
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For the Duffy to be moved so he could place his second boat
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Offering maps and surveys
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Expressing he wanted to remain a good neighbor.
A rational, calm attempt to resolve a simple problem.
Then lawyers got involved. And to be clear, this isn’t an indictment of attorneys. I was trained by one early in my career, and much of my success in business and negotiation comes from his wisdom. Lawyers are essential in the right moments. But in situations like this, the legal framework can unintentionally shift a simple misunderstanding into an adversarial and costly posture.
HOW THE DISPUTE ESCALATED
Attorney Letter #1: “Hostile Use” by Duffy Boat
The selling homeowner’s attorney responded by claiming:
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a prescriptive easement
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years of “open and notorious use”
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encroachment rights
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and that litigation “may be the best course”
This argument attempted to treat the Duffy, essentially a floating golf cart, as if it were an adverse claimant to the property.
Attorney Letter #2: Full Counter-Threat
The neighbor’s attorney then issued:
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a demand to repudiate the easement claim
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accusations of trespass
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threats of legal action
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insistence on a quitclaim
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warnings of damages
The conversation had now left the realm of neighborly problem-solving and entered a legal standoff. All over a small, low-speed electric boat that moves at a walking pace.
THE LEGAL REALITY
Prescriptive easement law requires hostile use, which means use without permission.
But in this case, the documents clearly showed:
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Both neighbors had agreed to the arrangement.
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Boats were occasionally moved collaboratively.
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The use was fully acknowledged and allowed.
Permissive use cannot become hostile use.
A prescriptive easement claim here wasn’t just weak, it was structurally impossible.
This wasn’t a legal crisis. It was a misunderstanding framed in adversarial language.
WHAT THE PARTIES ACTUALLY NEEDED
Homeowner A (requesting the correction) needed:
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Accurate representation of dock capacity
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Space cleared for a second boat
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A friendly path forward
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Clarity, not confrontation
Homeowner B (selling the property) needed:
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A clean sale
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No legal cloud over the dock
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A timeline to move the Duffy
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A clear understanding of past permissions
Their true interests were completely compatible.
Only the legal framing made them appear opposed.
WHAT MEDIATION WOULD HAVE DONE
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Confirmed the historical permission – This would have eliminated the prescriptive easement argument immediately.
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Corrected the dock listing – A five-minute conversation would have fixed the MLS language.
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Set a simple Duffy relocation plan – Both sides agree on a reasonable timeline.
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Teamed them with the right rules – Dock expansion, boat size, and access rules depend on city/HOA/harbor guidelines, not assumptions.
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Preserved the neighbor relationship – No hostility, escalation, or permanent tension.
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Saved money, time, and emotional energy – What took two attorneys, multiple letters, and weeks of stress could have been resolved in one mediation session.
THE REAL COST OF ESCALATION
When legal letters start flying, the emotional meaning shifts from:
“We need to coordinate.” To “You’re trying to take something from me.”
And from:
“Let’s talk.” To “My rights are threatened.”
This is why so many disputes spiral, not because the conflict is large, but because the adversarial system reframes the situation to exaggerate the stakes.
THE DISPUTE DOCTOR LESSON
When a slow-moving Duffy boat becomes a “hostile invader,” the issue isn’t the boat, it’s the communication.
Waterfront communities depend on cooperation. Shared spaces require clear agreements. Misunderstandings need calm clarification, not escalation.
Mediation bridges that gap.
It turns:
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Fear into clarity,
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Positioning into understanding,
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Defensiveness into cooperation, and
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Conflict into resolution
This dispute could have been settled in a single session, preserving peace, relationships, and the integrity of the community.
WAS THIS HELPFUL?
If you work with clients who own family businesses, commercial real estate, or closely held assets, these small misunderstandings can quietly become expensive problems.
That’s where Dispute Doctor comes in.
We partner with attorneys, wealth managers, tax professionals, and business advisors to help your clients resolve conflicts before they escalate: privately, efficiently, and with dignity.
Our role is simple: We help your clients look smart for involving you early…
…and we help you look like a genius for bringing in the right neutral at the right moment.
Most professionals don’t want to be dragged into messy interpersonal disputes.
We take that burden off your shoulders so you can stay in your lane while still delivering exceptional value to your clients.
Mediation protects relationships, protects reputations, and protects everyone’s time.
If this case study was helpful, or if you have a client situation that feels like it’s heading in the wrong direction, we’re here to support you as a quiet, trusted partner.




